We first contacted Virgin about installing WiFi in mid-August. We’ll remotely activate a port on the ONT. It usually takes about an hour or two. I realise that this is a bit of a "how long is a piece of string" question, but it's three weeks (15 working days) to the day since I signed up for Fibre Extra and I've not heard a peep since the initial confirmation email. PAYG calls. Connect your phone to one of the ports on the ADSL splitter labeled “Tel. From £ 38 a month. If we need to install a new Full Fibre connection, you’ll need an engineer to visit your premises to get your service set up and activated. We would like to show you a description here but the site won’t allow us. I'm considering having the phone,. 18 month minimum term. Upgrading V6 boxes to 360. : 170394117Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. On average it can take 16 days to create your first bill, in which time you’ll have been receiving services. Chat to us online. Learn more about Superfast broadband. Virgin Broadband Installation Sh*tshow!!! I knew Virgin’s rep was bad, but this is ridiculous!! Myself and 4 other Master’s students have moved into a flat in London’s east end. If you think you’ve used the incorrect bank account details when paying via bank transfer, you’ll need to get in touch with. Get guaranteed WiFi coverage in up to five bedrooms and 12 rooms in total, across a maximum of three floors. But a full-fibre connection (FTTP) - with no copper - can offer much faster average speeds of one gigabit. Order your EE plan and get set up. From the cabinet to your home or business,. The engineer will drill a hole from the outside of the property for the Full Fibre cable. The installation should take around an hour. New customers only. Step 3 - Label the box – a letter came with the. Just order a phone line from Zen and we'll notify your existing. Broadband, TV and phone deals Broadband, TV, phone and SIM deals. The first thing you should do is contact the provider you wish to switch to and they will be able to explain the process you need to follow. Yes, all new builds should have fibre internet, but it is worth asking your developer the type of fibre internet they are installing in your new build house. Steps to buy Airtel new broadband connection:-. Contact Us. If you've signed up for our standard broadband or standard fibre package and need an engineer to install a phone line, your broadband service will usually be switched on the same day as the installation. You can see how much you’ve earnt by signing in to your referral account. How long do you…That means UK customers have the right to cancel their order for Sky Broadband and Managed Installation (or just your Managed Installation), without giving any reason, any time up to 31 days from the later of: (i) delivery of your Wireless Router; (ii) activation; or (iii) receipt of the relevant terms and conditions for that product/service. Wifi extremely slow after installation, how long till the speeds settle and I get good Wifi : r/VirginMedia. skip to search. If you leave Virgin Media broadband, you'll lose your email service after 90 days. Browse Virgin Media. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. All engineers work for openreach (excluding virgin) and while they are part of BT group they are legally required to treat all ISPs the same, so if the fastest one company could do it was x days, it should be impossible for another company to do it in less. Some Virgin Media broadband customers have been offered an upgrade from the Hub 3 to the Hub 4 router, a very worthwhile upgrade if you can get it. Then cables run from there to the Virgin cable box and optionally a cable broadband modem if you use that service. 24-02-2016 5:16 PM. This time can be significantly reduced if you already have a BT/Openreach phone line at the property. Get in touch with them – unfortunately we can’t help you with this. If you want to know how fast your current broadband connection is, then take our quick broadband speed test. If I choose to install VM 30M broadband service, does anyone know how long normally does it take to get it installed ? I am trying to get broadband before Xmas !!! Many Thanks. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. If you're transferring your service from another provider there's a 10 working day minimum period and you'll be able to. Apparently its system shows the installation as complete and our account as active. When will my NOW Broadband Hub arrive? Your Hub will arrive a few days before your line is activated. 3. If you're staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks. This should have been explained to you when placed the downgrade request. The operator also saw a 93% reduction in Virgin Media complaints in 2021, with improvements in customer satisfaction (NPS). What broadband and TV bundles does Virgin offer?. No set up fee. Once you’ve got all the. New package. This can sometimes be a two-step process. We would like to show you a description here but the site won’t allow us. 95 a month. If you’re moving into a property with an active Virgin Media account that isn’t your own, QuickStart delivery may take up to 14 days while we close that account. And if you're signing up to a broadband or phone package, you can often get it done for free. You can also send an email to updatemyaccount@nowtv. If you need a new phone line there will always be a charge. CityFibre Holdings Limited Registered in England at: 15 Bedford Street, London WC2E 9HE Company number: 07488363 VAT No. An 18-month broadband contract offers the best value for money. So get together with your neighbours and register your interest en masse if you want to speed the process up. How long will it take to install Broadband? Compare Latest Broadband Provider Deals. Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. Then just follow our step-by-step guide to install your broadband yourself. Different upstream speeds are available at either 2Mbps. You can get a 1GB connection without a new FTTP connection. In August 2021 (1 year ago) I got an email from Virgin saying, and I quote, "In a few weeks' time you'll be to get your hands on lightning-fast broadband and amazing TV". Keep in mind We won't be able to cancel your membership unless we can verify your account information. 60 with no mid-contract price rises - guaranteed. Fill the form and submit it, after that you will get a new broadband connection installed at your preferred address. And it comes with extra features like flexible engineer visits, daily checks on your line and more. It happens because we run tests to make sure you get the best possible speeds and connection in the long term. com to let us know you'd like to cancel. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. Take the telephone cable that came with the broadband package and plug it to the DSL port on the splitter. Take a look at our guide to broadband speed guide — find out what speeds you have available in your area and how to deal with slow broadband speed. John. Nice, easy, and convenient. Virgin Media How to get a broadband line installed. Order now See all benefits and details. If you have had a Cable service before. Make sure you have your account number and area reference. Switching: Unfortunately Virgin customers may need to contact their current provider directly in order to switch. At least 20Mbps download speeds in every room or £100 one-off credit. Select an available package and place your order. We’ll take a few details from you (like your new address) and start getting everything ready for your moving day. On the website it says you must book a slot no more than 10 days away. Many people will say it should acheieve the speed the second it's connected, however on the two connections I've had in the past the speed was wonky. A few days before the 5th we got a message from. Any ideas?Follow the instructions included with your router to set up your Home Broadband. It'll take just over 30 minutes. Until this is fixed you will never get decent broadband. It's available to 48% of households right now, with a target of. Switch to Zen. Explore. I'm a Very Insightful Person, I'm here to share knowledge. This promotion means you won’t pay the usual setup fee of £35. Forum Member. 2023. £122/mth after 18 months. If you have an EE Smart Hub or Bright Box 1 (R) Wireless Router, you can use the EE Home app to guide you through the set-up process. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (9. 90 a month Save £10 a month for 12 months. 27 April 2023. You can learn more about our new service here. All you need to do is contact Virgin Media and explain what the issue is. 4. . How long does it take? BT recommends giving two weeks' notice , although it can support shorter notice periods in most cases. What does my fibre checker result mean? Once you put your postcode into our fibre checker, there are a few possible results – it’s not a simple ‘yes’ or ‘no’. 3. Virgin services. How to install your Virgin Media services. They did tell us it would take a while to get a stable line. |. Upgrading TV to a new V6 box with Powerline. •. Wherever la vie française takes you, one of the first things you’ll need to do is set up your home communications. Full fibre, if built in your area, gives you the fastest speeds. If you've ordered Full Fibre and we need to install a new Full Fibre connection, switching can take 10 working days. How to switch broadband. 4ghz. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. One day, packages such as this will become the norm, but until then, many will have to make do with FTTC. They’ll run tests to find the problem, and get in touch with us if they need to. If Virgin Media cabling exists in the area but the property has not been connected previously, then you will need an engineer to come and do the work necessary to get you online. Winner: Tie. Our engineer will come and set up a new line for you. £5. This usually takes 3-10 working days. We also tried for hours to get hold of someone. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Does anyone know how long this might take, i may be being impatient but i just wanted a rough estimate. I had my wifi installed today, should be a 100mb speed, at the moment I am getting a max of 7mbs but mostly. We’ll take care of the rest. • Sky Broadband Superfast, Superfast 35 and Ultrafast will use Full Fibre if it’s available where you live. What Sky Broadband packages you can get and whether they use Full Fibre depends on where you live. Completely free. Call Virgin. A couple of months after they laid the cables, the website finally said it's nearly ready and it let me put my details in to be contacted. And BT is still the most. Save £384 when you add our 75GB data plan. One advantage of not having to split your broadband bill with others means that if you have to move you. These prices are for new customers only. Further exclusions & legal stuff apply. Plug a wired telephone in and do a quiet line test by dialling 17070 then Option 2. 1. No need to contact your current provider – we’ll do that for you (unless you’re with Virgin Media*). There are two main elements in an FTTP installation. Help and Support from Virgin Media. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband. We used to do between 7 and 10 a day!The standard depth for Virgin Media’s cable digging is 1-6 inches under the ground. Everything you need for your broadband installation will be delivered straight to the site. They promptly helped me switch to a discounted plan, and now I'm paying only £25 a month for their amazing 1Gb service. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. When it arrives, you’ll have 10 days from the delivery date to pick it up. Sky Sports. Anyone know how we can actually get hold of Virgin Media to get broadband installed? We had it booked for 25/9 but the engineers didn't turn up until 1. download speed. It normally takes 2 weeks to get home broadband set up. The majority of 1GB customers are still connected on that old system. Liaison officer, who’ll support throughout the project. Until FTTP is built to more of the UK, this is our most widely available and popular broadband type powering both our Superfast Fibre broadband and GFast Fibre broadband products. This promotion means you won’t pay the usual setup fee of £35. They'll discuss the best location for the cable with you, and it won't take more than an hour or so at most. Here’s how much we’ll credit you for the following service issues: £9. Once you've got your equipment home, you may need some help setting it all up. Wifi extremely slow after installation, how long till the speeds settle and I get good Wifi . How long does it take to switch broadband?. If your home has been connected to Virgin’s network previously, you may be eligible to self-install with its. Existing customers will have a mixture of the older Hub 3 and the newer Hub 4, depending on how. Although in this instance it looks like you might be connected by 2. Keep in mind Even if you have a phone socket in your home, you might still need an engineer visit to get your line up and running. This should also take place within two weeks of your order. Make a payment using our dedicated automated payment service on 0800 064 3777 *. No charge for switching from an LLU provider. Get the Hub ready by connecting the wires. Leave the router turned on until you’re connected to the internet – it should start working by midnight the same day. Tip: To avoid any days without any broadband, tell your current provider your Sky activation date so they can cancel as close to that as possible. If you’re cancelling your contract to get a better deal, check what you should consider before you switch. Here are the latest Sky Broadband Deals if you haven’t already placed an order. However, existing EE customers on a 12/24 month SIM plan or monthly mobile phone contract will want to take a closer look as some bonuses do apply. Provided you’ve timed everything right, you. Big online meeting?Fibre broadband is now available to most of the UK, which means you’re likely to get broadband speeds of at least 25 Mbps. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. Keep in mind You'll need to wait until your line is activated before setting up your Hub. We publish the number of complaints we have received about landline, broadband, pay. Speeds up to 900Mb, all the time. For some expats, their dream home will be an airy apartment in central Paris. The switching on doesn’t take too long, but it’s still best to arrange the switch at least two weeks in advance. New phone lines normally cost in the region of £50, which will be charged as an upfront cost. £25. Virgin Media Broadband Offer Super Fast Broadband. However, you can get connected as soon as the following day if. This process can take up to ten days. Customer service. In our survey, it has an above-average value rating of 3. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. In terms of bang for your buck, Virgin Media is definitely your best option, particularly if you want seriously high-speed broadband. Setting up a new broadband service typically takes around 14 working days. Simply find the one that fits your device, pop it out and insert it. I found i had to reset the router when it was first setup as the band steering didn't work and i didn't want seperate SSIDs for 2. They will run the cable underground. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. An engineer visit is unnecessary if you don't already have the infrastructure in place - such as a phone line, fibre optic cable, or cable line - to access the internet. 1. Step 2. Back a step. Plus, again optionally, a cable will be run to a phone socket for the phone service. Choosing an 18-month contract is always going to be the cheapest option. A standard installation can take up to two hours to complete. 5G is theoretically capable of gigabit. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. 29 March 2012 at 8:49PM. Pop the telly on: check its set to the correct Input and Virgin TV’s. Move your email account to a free email service. 4ghz rather than 5ghz. Gigabit broadband is an internet connection that offers a download speed of 1 gigabit per second (1Gbps/1Gb) or more. You can check your activation date and follow the status of your broadband activation by. --------------------. They’ll need to do some work inside and outside your home, and when it’s installed, they’ll need to test your line to make sure it’s working. If enough people in your area register interest it can speed the roll-out of services to your street. If not, then you should be able to get an engineer appointment within 14 days. Your billing won't change until then. £8p/m extra or included with Gig1 or Volt. It would probably be FTTC and then copper cable to the Hub. Have a router location designated and clear of all clutter. To install a new phone line, Sky will also charge you something in the region of £20. 1. Get this offer: Virgin Media Bigger Bundle + Sports just £65 a month with free setup (worth £35) Offer ends 30 August 2023. If you already have a line, we’ll switch your broadband remotely. The average broadband speed on Virgin Media’s network is now 214Mbps, and 45% of their broadband customers take a mobile plan. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Runs wires from ONT to the router. How long does CollectPlus take to deliver? Your order will usually be delivered to your collection point within 3 working days. Order. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Our automatic compensation scheme means broadband and landline customers will get money back from their provider when things go wrong, without having to ask for it. Building Ultrafast Full Fibre Broadband to 25 million homes & businesses. If your home has been connected to Virgin’s network previously, you may be eligible to self-install with Virgin's QuickStart pack (within 4 days). I had my wifi installed today, should be a 100mb speed, at the moment I. They won't be installing wall panels for you though so consider where you might wish to add yourself some neat conduit afterwards, as you might want them to leave the cable loose to make that easier for you, just makesure it's plenty long enough. This stage may involve a survey. netvirginmedia. This is because the broadband provider needs to send a technician to your home to connect the service. 2. Plus, get a Google Chromecast when you hook up with TV on a 6-month term. Find out how to do it yourself, or how to get one of our engineers to help. 0 and phone. With a speed of 1Gb, you could potentially download a 5GB file in just 40 seconds! Currently, these incredible speeds are only achievable with a fixed-line connection. An engineer does not turn up for a scheduled appointment, or it is cancelled with less than 24 hours’ notice. Hey guys, I just got virgin 60mbs broadband installed last friday. 2. Let’s take a look at the responses you can get and what they mean. 04-08-2017 2:12:41 PM. Sky Broadband Essential Plus - It’s unlimited and with average download speeds of 11Mb/s, it’s great for browsing and email. There's no charge for a phone line to be installed. Make sure to include your full name, and home telephone number, as well as any account details you have. With Full Fibre (also known as FTTP) there’s no copper cable or sharing with your neighbours. We would like to show you a description here but the site won’t allow us. When you place your order, we'll let you know whether you can choose QuickStart (our self-install option) or if you'll need one of our expert engineers. To get connected to broadband in their new home, Scottish people had to call their provider an average of two times to get everything sorted Some 89% of Scots said that it would impact them if they were without broadband, with 57% saying it would make a 'significant impact'. Once that a Connectorised Block Terminal (CBT) has been installed locally and has gone live, FTTP can be ordered from a range of broadband providers. France Telecom, which provides broadband services in several countries, says that it takes 15 to 20 working days to install in Spain, although only four to five working days in France. A bit hit and miss they tell you one thing then someone else tells you another. Every time I have checked the status for the last 2. If this confuses you, then don’t worry. Should be plug in and good to go in an hour ReplyBelow is a breakdown of the installation costs for some providers: £140 for a new line. It may also start a new minimum term 18 month contract. That says a service should be performed within a reasonable. After we’ve installed your service, your Order Manager will be in touch again to make sure everything is working. Sky Q Hub. Follow the instructions for setting up your router on the day of activation. If you aren’t available, someone over 18 will need to be around. Report: Complaints about broadband, landline, mobile and pay-TV services. Uniquely, their phone. 5 weeks it has been showing "Final checks. Internet use has increased significantly over recent years, and through the pandemic, we have become even more dependent on online services. They may need to do a bit of drilling in your home but that's about it. Eligibility and terms apply. Compare deals. This hole will typically be up to 1cm in diameter and often positioned near your front door. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. We have articles, videos and troubleshooting guides for all your queries. TV: TV and Broadband Discount - Netflix Standard - Sky Entertainment & Cinema Ultra HD 360 Box Additional box upstairs same as above Broadband: Volt Gig1 Fibre Broadband Hub 4 sent to me install (had to activate) mac wasn’t associated. And now you should be up-and-running with our faster, smarter and smaller Virgin TV V6 box. Virgin's biggest and best broadband and TV. This will also apply if you want to have full fibre installed. In the UK, it usually takes around two weeks to get a home broadband service set up with the traditional fixed-line providers (including fibre broadband, cable broadband and ADSL. Vodafone places the order with openreach and then has to wait for openreach to do checks (IE availability of lines , pole location, available ports in the. Virgin Media Connect App: Take control of your bills, broadband and Wifi network the smart way, with Virgin Media’s brand new app. Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd July 2023. So, a 50 minute broadband, TV and phone install should really take you just 10 to 20 minutes to plug in. The engineer will install a junction box on the outside wall and run a Full Fibre cable from either a nearby telephone pole or underground cables. Virgin Media Wall Socket Example 2. The engineer will work with you to install a master socket if you need one. The service has been. The quickest way to do this is to call TalkTalk on 0345 172 0046 . 1 stage install – between 9 and 18 working days, depending on availabilityCan I get a phone line installed for free? No. A standard service transfer fee of £20 is charged if you take your Virgin Media service with you to your new address, and your monthly charges will stay the same. Simply text PAC to 65075 to get your switching code. Connect the Hub’s power cable with the blue tab. co. As long as someone over the age of 18 is in the property when we arrive we’ll complete the install during your. 18 month contract. Download speeds of up to 330Mbps. Finally, they'll complete the setup to make sure it's all working. per month and watch the hottest live and on-demand content, anytime and anywhere. 00 per month. Virgin Mobile add-on: Get unlimited data, calls and texts at discounted rates for 12 months and cancel anytime. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Installs the ONT (Optical Network Terminal) Make sure a grounded outlet is accessible. In this kind of situation, you can expect installation to take at least three weeks. Buy now. Delivery of your QuickStart installation pack At checkout, choose how,. New to Sky Broadband? Your broadband won't work until your activation date (anytime up to midnight), so wait until then before setting up your hub. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. You’ll find some simple step-by-step instructions telling you how to set up each of your services. 0 Kudos Share. Our most popular broadband - serving over 90% of the UK. Choose one of our great value broadband packages. If your area has phone lines fed from poles, the chances are that the fibre will also be fed overhead. In your pack, you’ll find 3 SIMS in different sizes – Standard, Micro and Nano. If that still doesn’t do the trick we’ll give you a one-off credit of £100 off your next bill. 5 hours after they were supposed to be here (1-6pm) and we weren't home and we had no call during the day to say they would be late. How to get a broadband line installed. As a. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 31st July 2023. Insert SIM into device. Since they are different teams it can take many months as for example team 1 finds a blockage, team 2 comes out several weeks later and clears the blockage, then team 1 finally comes back out and finds they still can't install cable and goes back to team 2. Once we confirm your address is eligible for Fibre Broadband, we'll schedule a time that suits you for an engineer to call to your home to install the service. Available on new activations. The installation takes around three hours and the Openreach engineer will need access to your property. How long after getting my bt broadband installed will it take for my bt vision to arrive?? My bt broadband got activated on the 4th of decemberActivating your Virgin Mobile SIM card is easy. It takes approximately 14 days to get Sky broadband installed and activated. How long does Virgin broadband installation take? It depends on what you’re installing, but it should take around 40 minutes to set up broadband or up to 1 hour 15 minutes if you’re installing broadband, TV and phone. WiFi Max is only available to order once your Virgin Media broadband service has been activated. Broadband speed. Tell your technician about any known dead spots in. No setup fee. from who to contact to how long it all takes. 3. Perfect for streaming, video calling and home working. Cost per month - £101. It's now one of the Big Four phone and broadband providers (alongside Sky, Virgin Media and TalkTalk) which deliver internet services to more than 97% of UK consumers. As part of the ordering process, an installation date (or dates) will be set, depending on the complexity of the installation. My First Virgin Media Bill . However, Sky Superfast offers a respectable speed for a shade under £30. deleted. 1/5. Typically, extenders are linked through a wired port using an Ethernet cable. However, if “full fibre” cables (known as fibre optic. This can vary depending on each situation, but we’ll always take into account which way will lead to the minimum fuss for the customer. Our plans support the Government’s ambition of. Run fresh checks on your products. Every installation's different, but your engineer:The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. Simply follow the steps below and you’ll be connected to our network in no time. The UK’s most popular channels, Catch Up services and built-in apps, in one. From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. Select your package. How quickly can you get broadband installed? It usually takes around two weeks to set up internet access in a. 0 stage install – between 1 and 3 working days. Ultrafast. You don't need one of the expensive tools unless you are doing this all day long for a living. max. An engineer must come and install your line. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Like any Internet Service Provider, TalkTalk will likely try and. 3. Plug the cables into the Hub. Ultimate Volt Bundle. 83 for each calendar day of delay, including the missed start date. Enjoy!In our December 2022 poll, broadband and TV providers took three of the spots in our top 10 UK service companies to haggle with rankings. Switch to EE from Virgin Media. Then. You can also look at our superfast and ultrafast homeowner guides which have advice on some simple checks you can do. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Ofcom also provide a guide to switching broadband providers. As announced in September 2021, a new easier and quicker switching process for all broadband and landline services, One Touch Switch, was due to be launched on 3 April 2023. It will take anything from a few hours to half a day, depending what you have now and what needs doing, if it is a complete fresh install, as your property did not. The earlier you get us involved, the more we can do to help your new build - Fill in the site request form (if you haven’t already) – ideally, nine months before your homebuyers move in. We’ll take care of everything and always aim to get you set up as quickly as we can. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home and what you've ordered. Key Points. For more information on protecting yourself online, visit our guides on. More Details. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 31st July 2023. If there's already a working line at your new place, it'll get going in a couple of days; but getting a new line installed could take two weeks. If you’re worried about your smartphone’s security check out Virgin Media Internet Security, which as a Virgin Mobile customer, you’ll pay nothing for 3 months, then just £3 a month (or £30 a year). We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order. In most cases, we'll contact your old provider (see our FAQs for more detail) and start putting your order in place. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. 12-month minimum term. 2 1/2 weeks is about right. Good luck with it! kingdave Posts: 1,445. Sky Broadband Hub. · What. A connection using both fibre and copper (FTTC) can reach speeds of up to about 66Mbps. 05. Cancel Virgin broadband and services. The Engineer installation should take between 30 minutes to 2 hours, depending on your subscribed services.